We use Royal Mail for all domestic and international shipments.
Shipping Costs
Shipping costs are calculated at checkout based on the weight and destination of your order.
Delivery Times
Estimated delivery times for domestic orders are typically 2-3 business days. International delivery times may vary depending on the destination and customs clearance procedures.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the Royal Mail website.
Customs Duties and Taxes
For international orders, please be aware that you may be subject to customs duties and taxes upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your package is lost or stolen, please contact Royal Mail directly.
For any further questions or concerns about shipping, please contact us at sales@oudimperial.com